Good questions, straight answers.

You send the shape of the project through the contact form. We hop on a short intake call if needed, then send a written proposal with deliverables, milestones, revision rounds, and one exact price. Work starts once you approve it in writing.

No. Scoping is free, and nothing is billed until you approve a written proposal. If the number does not work for you, you walk away owing nothing.

That is a normal starting point. Send whatever you have, even a rough idea, and pick "Not sure yet, help me scope it" in the form. We will suggest a package and a format that fit, and you decide from there.

Once you approve the proposal, an online booking payment holds your production window and applies straight to your project total. From there the schedule in your proposal is the schedule we keep.

Most projects land between $75 and $432. Three packages cover the usual shapes: The Single ($75 to $150), The Set ($150 to $275), and The System ($275 to $432). Your proposal turns the range into one exact, fixed number before any work starts.

All payments run online by secure card invoice, quoted in U.S. dollars and tracked to the milestones in your proposal. A booking payment holds your start date, milestone invoices follow completed stages, and the closing payment wraps it up.

Larger builds break into staged proposals. Each stage is scoped, priced, and approved the same way, so you always know the number before the next stage starts.

Cancel in writing before work begins and you get a full refund, less only non-recoverable third-party costs already identified in your proposal. Cancel mid-project and you pay only for the work completed to that point, measured against your milestones. The full policy spells it out.

Every proposal defines its revision rounds up front, so feedback has room without the scope creeping. The packages include two to three rounds depending on size. Need more after that? We quote the extra work in writing before any of it is billed.

Delivery-ready files for print or web, in the formats listed in your proposal, delivered electronically by secure link. If a delivered file ever arrives corrupted or missing, we re-deliver it at no charge.

You do, per the usage rights spelled out in your proposal. Rights transfer when the closing payment clears, exactly as described in our Terms of Service. No surprises buried in fine print.

Yes. Scoping, reviews, payment, and delivery all happen online, so location never gets in the way. The studio itself sits in Poulsbo, Washington, and we are a call or an email away.