Trust & Security

Multiverse Works LLC is a Wyoming limited liability company formed in Wyoming, USA. We operate from 547 NE Eliason St, Poulsbo, WA 98370, USA. We treat the security of your project files, payments, and personal information as part of doing good work. This page describes the practical steps we take. It is written for a small, remote studio and reflects how we actually operate. It is not a SOC 2 report and does not claim ISO 27001 or similar certifications we do not hold.

All payments are handled online through a third-party payment provider that maintains PCI-DSS compliance, the card industry’s security standard. Your card details are entered on and processed by the provider, not by us. We do not receive or store your full card number. We keep only limited billing records, such as the invoice, the amount, and a confirmation reference.

We will never ask you to send a full card number by email or chat. A genuine invoice arrives as a link we send you to our payment provider.

Our website is served over HTTPS, so information you send through it is encrypted in transit. Project files and correspondence are stored with reputable providers that offer encryption and access controls. We use secure links for file delivery rather than sending sensitive files as open attachments.

Access to your information is limited to what is needed to run your project. We protect the accounts we use with strong, unique credentials and, where available, multi-factor authentication. We remove access that is no longer needed.

We rely on a small set of trusted providers for payments, email, hosting, analytics, and file delivery. We choose established providers that maintain their own security programs and process your information under their own security and privacy obligations. Our Privacy Policy explains how information is shared with them.

Typical provider categories, used only as needed, include:

• Website hosting and content delivery.
• Email and contact-form delivery.
• A PCI-DSS compliant payment provider.
• Secure file delivery.
• Optional analytics, error monitoring, support chat, and advertising tools, which load only if you allow their cookie category.

We collect only what we need to scope, deliver, and bill a project. Non-essential cookies and third-party tools are blocked until you allow them, we honor Global Privacy Control, and we do not sell your personal information. Our consent tool loads outside tools only for the categories you have allowed.

Final deliverables are provided as organized files by secure link once the closing payment is received. If a delivered file is ever corrupted or missing, we re-deliver it at no charge. We keep project records for the life of your engagement and as required by law, as described in our Privacy Policy.

No system is perfectly secure. If we become aware of a security incident that affects your personal information, we will investigate promptly, take steps to contain and fix it, and notify you and any authorities as required by applicable law.

Where GDPR or UK GDPR applies and the incident is a personal-data breach that must be reported, we will notify the relevant supervisory authority without undue delay and, where feasible, within 72 hours of becoming aware of it, and we will notify affected individuals when the law requires that notice.

We design the Site to be usable by as many people as possible. That includes a skip-to-content link, labeled form fields, visible focus, semantic headings, and a layout that works on small screens. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA where it is reasonably practical for a small studio site.

If you have trouble using the Site, email hello@multiversalpolymathcreative.com or call +1 (360) 994-1062 and describe the page and the barrier. We will work with you to provide the information another way and to fix the issue where we can.

You can help keep your project safe. Keep your email account secure, be cautious with unexpected messages, and confirm payment details with us directly if anything looks off. We will never ask you to send full card numbers by email, and any real invoice comes from our payment provider through a link we send you.

If you believe you have found a security issue with our website, or you have a question about how we protect your information, contact us and we will respond promptly:

• Multiverse Works LLC, a Wyoming limited liability company
• Formed in Wyoming, USA
• Operating address: 547 NE Eliason St, Poulsbo, WA 98370, USA
• Email: hello@multiversalpolymathcreative.com
• Phone: +1 (360) 994-1062