Terms of Service

These Terms of Service ("Terms") govern your use of multiversalpolymathcreative.com (the "Site") and the design services provided by Multiverse Works LLC ("Multiverse Works," "we," "us," or "our"), a Wyoming limited liability company formed under the laws of the State of Wyoming, United States. Our principal place of business, and the address from which we operate, is 547 NE Eliason St, Poulsbo, WA 98370, USA.

By using the Site, submitting a quote request, or engaging the studio, you agree to these Terms and to our Privacy Policy, Cookie Policy, Acceptable Use Policy, and Refunds, Cancellations & Delivery policy. If you do not agree, do not use the Site or engage us.

You must be at least 18 years old to use the Site or engage the studio. If you use the Site or enter an engagement on behalf of a company or other organization, you represent that you have authority to bind that organization, and "you" includes that organization.

The current version of these Terms is the version posted on this page. We keep the "Last updated" date current so you can see when the text last changed.

Multiverse Works is a multidisciplinary creative studio offering brand identity, illustration, marketing graphics, and digital design services. Work is delivered remotely, over email and scheduled calls, with reviews shared at each milestone. We work with clients in the United States and elsewhere. We may decline a project that falls outside our skills, schedule, or Acceptable Use Policy.

Pricing is quoted per project in U.S. dollars, typically ranging from $13 to $135 depending on scope. The exact fee for your project is stated in your proposal before any payment is due. A quote request is not a commitment to buy, and nothing is billed until you approve a written proposal.

The Site is provided on a commercially reasonable basis. We do not warrant that it will be available at all times, uninterrupted, or error-free. Features described as optional, experimental, or in progress may change or be withdrawn.

Each project is defined by a written proposal that covers the deliverables, timeline, milestones, revision rounds, fees, and payment schedule. The approved proposal, together with these Terms, forms the agreement for that project. Where a proposal and these Terms conflict, the proposal controls for that engagement.

These Terms also apply to use of the Site even if you never hire us. Website use does not, by itself, create an obligation for us to accept a project or issue a proposal.

Work is limited to the scope stated in your proposal, including the number of concepts and revision rounds at each milestone. Requests beyond that scope are quoted separately as a change order and approved by you in writing before the additional work begins. No out-of-scope work is performed or billed without your written approval.

A revision is feedback on work we have already presented within the agreed concept direction. A new direction, a new deliverable, or a material change in audience, format, or quantity is a change of scope, not a revision.

Fees are stated in your proposal and paid online by secure card invoice through our third-party payment provider. A typical schedule is an initial payment that confirms the engagement and reserves your production window, one or more milestone payments as stages are completed and approved, and a closing payment at final delivery. Nothing is billed until you approve the proposal in writing.

Invoices are due on receipt unless the proposal states otherwise. Fees are exclusive of any taxes that may apply, which are your responsibility where required by law. If an invoice becomes overdue, we may pause work after written notice until the balance is brought current. We may also recover reasonable costs of collection for amounts that remain unpaid after notice.

Unless your proposal says otherwise, payments are non-transferable and may not be applied to a different project without our written agreement. Refunds, if any, follow our Refunds, Cancellations & Delivery policy.

The Site does not require an account. You are responsible for the accuracy of information you submit through the contact form or by email, and for keeping your own email account secure. You agree to use the Site and services in line with our Acceptable Use Policy.

You may not copy, scrape, reverse engineer, or frame the Site, interfere with its security or operation, or use it to send spam or malware. We may suspend access to the Site if we reasonably believe you have broken these Terms or the Acceptable Use Policy.

You are responsible for the accuracy of the content you supply and for holding the rights to any materials you provide for use in the work, including text, images, fonts, trademarks, and logos. You grant us a limited license to use those materials solely to perform the engagement and to maintain project records.

You represent that your materials do not infringe any third party’s rights and are not unlawful. You are also responsible for reviewing proofs and for timely feedback. We are not responsible for errors you approve in writing or for delays caused by missing materials or late feedback.

Rights to your final deliverables transfer to you when the closing payment is received, to the extent and for the uses stated in your proposal. Until final payment, all work remains the property of Multiverse Works LLC. After transfer, you may use the finals as the proposal allows. We retain all rights in unused concepts, preliminary explorations, working files, internal tools, templates, and methods, unless your proposal states otherwise.

The Site, our name, wordmark, and other branding are ours. These Terms do not give you a license to use our trademarks except to identify us as the studio that produced work for you, in a truthful way.

Unless your proposal includes a confidentiality provision that says otherwise, we may display completed work, and a factual description of the engagement, in our portfolio and marketing after delivery.

Each party will treat the other’s non-public business information and unpublished creative materials as confidential, and will use that information only to perform the engagement. This duty does not apply to information that is public through no fault of the receiving party, that the receiving party already knew, that is independently developed, or that must be disclosed by law. On written request after the engagement ends, each party will return or delete the other’s confidential materials, except for copies kept for legal, tax, or archival purposes.

Timelines in your proposal assume timely feedback and materials from you. Delays in feedback or content may shift milestone and delivery dates accordingly. We will communicate any schedule impact as soon as it arises. An extended pause is handled under our Refunds, Cancellations & Delivery policy.

Cancellation, refund, and delivery terms are set out in our Refunds, Cancellations & Delivery policy, which forms part of these Terms. In short, you pay only for work completed through the date you cancel, and amounts paid beyond that are returned to your original payment method.

Our collection and use of personal information is described in our Privacy Policy and Cookie Policy. By using the Site or engaging us, you acknowledge those policies. Where GDPR or UK GDPR applies, our legal bases, transfer safeguards, and data-subject rights are stated in the Privacy Policy. Where CCPA/CPRA or similar U.S. state laws apply, your rights to know, delete, correct, and opt out of sale or sharing are stated there, and Your Privacy Choices in the footer is the opt-out control.

You agree that we may communicate with you electronically about the Site, your inquiry, and any engagement, including by email to the address you provide. Formal legal notices may also be sent to that email address and to our operating address.

We perform our services with reasonable skill and care. Creative work is subjective, and we do not warrant any particular commercial result, ranking, conversion rate, or third-party approval. Except as expressly stated in these Terms and your proposal, and to the maximum extent permitted by law, the Site and services are provided "as is" and "as available," without other warranties, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Some jurisdictions do not allow the exclusion of certain warranties. In those places, the exclusions above apply only to the extent the law allows.

To the maximum extent permitted by law, our total liability for any claim arising from an engagement is limited to the fees you paid for that engagement. For claims that arise only from use of the Site and not from a paid engagement, our total liability is limited to one hundred U.S. dollars (USD $100). Neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, or lost data, even if advised of the possibility.

Nothing in these Terms limits any liability that cannot be limited by law, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence, where that limitation is prohibited.

You agree to indemnify and hold Multiverse Works LLC, and its members and contractors, harmless from third-party claims, damages, and reasonable legal fees arising out of materials you supply or approve, your misuse of the Site or services, or your violation of these Terms or of a third party’s rights, to the extent the claim results from your content or conduct rather than from our original work. We will give you prompt notice of a claim and reasonable cooperation. We may participate in the defense with counsel of our choosing at our own expense.

Neither party is liable for delay or failure to perform caused by events beyond its reasonable control, including natural disasters, epidemic or pandemic, war, terrorism, riot, labor dispute, government action, utility or internet failure, or failure of a payment, hosting, or communications provider. The affected party will give notice when practical and will resume performance when the event ends. If the event continues for more than 30 days, either party may cancel the unused portion of the engagement, and our Refunds, Cancellations & Delivery policy applies to amounts paid for work not performed.

We rely on trusted third parties, such as our payment provider, email and hosting providers, and file-delivery tools, to operate the studio. Your use of those services through us may also be subject to their own terms. We are not responsible for the acts or omissions of third parties beyond our reasonable control.

You may stop using the Site at any time. You may cancel an engagement by written notice as described in our Refunds, Cancellations & Delivery policy. We may suspend or end an engagement, or your access to the Site, if you materially breach these Terms or the Acceptable Use Policy and, where the breach can reasonably be cured, you do not cure it within 10 days after notice. We may also stop work immediately if required by law or if continuing would create a legal or safety risk.

On termination, your license to use unpublished work ends, amounts owed for completed work become due, and sections that by their nature should survive (including intellectual property, confidentiality, payment, disclaimers, limitation of liability, indemnification, and dispute resolution) remain in effect.

These Terms, and any dispute arising out of the Site or an engagement, are governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-laws rules. The internal affairs of Multiverse Works LLC are governed by the Wyoming Limited Liability Company Act. If you are a consumer in a jurisdiction whose mandatory consumer-protection laws cannot be waived, those laws apply to the extent they cannot be waived.

Before filing a claim, the complaining party will send a written notice describing the dispute and will try in good faith to resolve it for 30 days. Either party may still bring an individual action in small-claims court of competent jurisdiction.

If the dispute is not resolved informally and is not brought in small-claims court, the state or federal courts located in the State of Wyoming have exclusive jurisdiction, and each party consents to that venue. Formal notices to us may be delivered to our operating address in Poulsbo, Washington.

We may update these Terms from time to time. We will change the "Last updated" date above when we do. For a material change that affects an active engagement, we will also give notice to the email on your proposal. The Terms in effect when your proposal is approved govern that engagement. Your continued use of the Site after an update means you accept the revised Terms for Site use.

• Entire agreement. These Terms, the policies they incorporate, and your approved proposal are the entire agreement for the subject they cover and replace prior discussions on that subject.
• Severability. If a court finds a provision unenforceable, the rest remains in effect and the provision is modified to the minimum extent needed to make it enforceable.
• Waiver. A failure to enforce a provision is not a waiver of that provision.
• Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, or sale of assets, or to an affiliate.
• Independent contractor. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship.
• Headings. Headings are for convenience only.
• No third-party beneficiaries. These Terms do not confer rights on any person other than you and us, except as stated in the indemnification section.

Questions about these Terms go to the studio directly:

• Multiverse Works LLC, a Wyoming limited liability company
• Formed in Wyoming, USA
• Operating address: 547 NE Eliason St, Poulsbo, WA 98370, USA
• Email: hello@multiversalpolymathcreative.com
• Phone: +1 (360) 994-1062